Customer service that's always on.
Intelligent, connected care designed to keep your BMW performing at its best.
Introducing your BMW's digital concierge for customer service: BMW Proactive Care. Already at work in your BMW, internal sensors continuously monitor your vehicle while cutting-edge technology delivers a seamless, fully connected service experience. Proactive Care helps identify maintenance needs early, using innovations like AI-powered Digital Tire Diagnosis, while keeping you connected through the My BMW App for updates, scheduling, and personalized service insights. Managing your BMW is easier and more convenient than ever.
Stay Ahead of BMW Service with Proactive Care
BMW Proactive Care helps drivers stay informed about their vehicle's service needs. When your BMW detects certain maintenance requirements or vehicle issues, Proactive Care can help connect you with support and your preferred BMW Center. BMW drivers in Williamsport, PA can select BMW of Williamsport as their preferred service partner for convenient assistance with their vehicle's service needs.
HOURS OF OPERATION
- Monday9:00AM-7:00PM
- Tuesday9:00AM-7:00PM
- Wednesday9:00AM-7:00PM
- Thursday9:00AM-7:00PM
- Friday9:00AM-7:00PM
- Saturday9:00AM - 5:00PM
- SundayClosed
CONTACT INFORMATION
Your benefits at a glance.
Proactive Contact
Quality and Expertise
Original BMW Parts
Comprehensive Service Offering
Roadside Assistance
Our service pledge to you.
As your local BMW Service Center, we deliver timely alerts and transparent communication with expert support tailored to your needs. With BMW Trained Technicians using Original BMW Parts, we are committed to helping keep your vehicle performing at its best.
Proactive Contact.
We reach out with timely alerts and personalized support to help ensure your BMW stays in peak condition.
Convenient Journey.
Experience seamless service with flexible appointments and effortless communication, designed to fit your schedule and lifestyle.
Excellent Execution.
Our expert technicians deliver top-quality repairs and maintenance, backed by precision and care to keep your driving experience flawless.
How BMW Proactive Care Works
BMW Proactive Care makes it easy to stay on top of your vehicle's service needs. When your BMW identifies a potential maintenance or service need, you can receive a notification with information about the recommended next steps. BMW drivers in the Williamsport, PA area can select BMW of Williamsport as their preferred BMW Center and conveniently schedule their next service appointment through Online Appointment Scheduling in the My BMW App.
What you need for Proactive Care.
- An active BMW ConnectedDrive account for your BMW.
- A vehicle assigned to your BMW ID, either in the My BMW App or on the My BMW portal.
- Your personal data registered under your BMW ID, including your current phone number, email address, and preferred BMW Center.
To enable us to contact you, please consent to the Privacy Policy in the vehicle and to communications from BMW. For even easier contact, simply enable push notifications in the My BMW App.
BMW Proactive Care is available for BMW models equipped with BMW Operating System 7 (from version 07/2019) or later.
Download Today
Connect your BMW to your world through the new My BMW App.
